For a Dutch customer specializing in preventive and predictive maintenance, Gadgeon Europe reduced application maintenance costs by over 50%.
By partially migrating software maintenance activities to our service center in India, the client achieved significant cost savings. This allowed for increased testing capacity and the introduction of a new Functional Analyst role.
Using TestRail, all user stories were documented and clearly defined upfront. A centralized ticketing system was implemented to track incidents, bugs, and change requests. Agile governance processes—including product backlog management, sprint planning, and release planning—were introduced, making business growth a core priority.
Curious if your application maintenance costs could be reduced by 50% or more? Contact us today to explore your outsourcing options.